Pay

Housing benefit payment dates

How we pay your Housing Benefit

If you are the tenant of a private landlord or Housing Association and not subject to Local Housing Allowance, the Bank Automated Credit System (BACS) will make payment directly to your account, or to your landlord if you wish.

See 'Local Housing Allowance safety guidelines'. We make payments for claims subject to Local Housing Allowance directly into your bank/building society account. We can only make payments directly to your landlord if you meet certain criteria.

If you are more than eight weeks in arrears, we may pay your Housing Benefit direct to your landlord. This is unless it would not be in your interest to do so.

We make payments 4 weekly in arrears on the main payment run. We pay this on the Monday after the date you received payment. There are thirteen main payment runs in the financial year. To find out the dates of these payments, please see below.

Payments not paid 4 weekly in arrears include the first payment when you have made a new claim. It could also be if you have had a change of circumstances. We will pay these either on the main payment run, or on the weekly run. It depends on when the payment is due.

Payment dates

We will credit your Housing Benefit payments 4 weekly to either:

  • your bank account, or
  • your landlord's bank/building society account.

These dates cover the financial year 2019/20:

  • 15 April 2019
  • 13 May 2019
  • 10 June 2019
  • 8 July 2019
  • 5 August 2019
  • 2 September 2019
  • 30 September 2019
  • 28 October 2019
  • 25 November 2019
  • 23 December 2019
  • 20 January 2020
  • 17 February 2020
  • 16 March 2020

Important notice regarding your benefit reference number

Please note that your benefit reference number has changed due to us changing our software supplier. The new number is longer and starts with a 6. This is on your enclosed New Year entitlement letter.  This is the number you need to quote when making any Housing Benefit and/or Council Tax Reduction enquiries to us.

Impact Housing Association payment dates

  • 29 April 2019
  • 27 May 2019
  • 24 June 2019
  • 22 July 2019
  • 19 August 2019
  • 16 September 2019
  • 14 October 2019
  • 11 November 2019
  • 6 January 2020
  • 3 February 2020
  • 2 March 2020
  • 30 March 2020
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